Wednesday, February 17, 2010

Bad Planning or We Need a Bigger Winery?

We have survived the snow, so far! In the winery business continues to be brisk, I suspect many people are getting cabin fever and need to get out. I hope we have had our snow for the year, its been colder and snowier then a normal year and could use a break myself.

We had our free WINE 101 workshop last Sunday and had a very nice turnout for this program. We like helping people become more wine-literate and it gives us good feedback on what new customers want, like, and think. Watch this space for next month’s free seminar in the coming weeks!

I did have a little problem in the winery regarding the seminar. A BUNCH (way more then four) of our regular folks had made arrangements to meet at the winery and enjoy some wine and snacks. I noticed the BUNCH about 45 minutes before the seminar and went out to let them know we had another group coming in and, well. You know; --Yea, that went over like a lead balloon!

It’s never happened quite like that before and we are not sure how to handle it so it does not happen in the future. We typically ask people who plan on bringing big groups in to let us know, but we have had informal gatherings of people like this at the winery for several years, almost since we first added seating.

When all is said and done, I guess we might just say “Crap Happens” and move on. But we do encourage anyone who PLANS to bring more then six people in for a tasting or to hang around several hours, please check with us so we can accommodate you. We do not want to disappoint, honk-off, irritate, or inconvenience anyone.

1 comment:

  1. Glad to hear that your seminar went well and that you were able to gain some more customers. I hope to get over your way this weekend, it's been too long.